Question 1

What type of water heater is best for my property?

Accepted Answer

Choosing the right water heater for your property in Essex County depends on several factors, including your household’s water usage, available space, and energy goals. Tank water heaters are cost effective and suitable for larger families, while tankless water heaters are ideal for saving energy as they provide hot water on demand. We recommend consulting with our experts to determine the best option.

Question 2

Why is my water heater running out of hot water so quickly?

Accepted Answer

If your water heater in Gloucester is running out of hot water faster than usual, it could have sediment build-up, a faulty heating element, or an undersized tank. Regular maintenance helps prevent these issues.

Question 3

Why does my air conditioner smell like rotten eggs?

Accepted Answer

You’d be surprised how often we get asked about this. A foul smell resembling rotten eggs from your air conditioner in Middleton typically indicates a gas leak, potentially from a nearby sewer or plumbing issue contaminating the system. It’s crucial to address this immediately to avoid potential health risks.

Question 4

What should I do when my furnace keeps shutting off?

Accepted Answer

If your furnace in Lynn keeps shutting off, your system may be overheating from restricted airflow, a malfunctioning thermostat, or faulty internal components. Checking your filter and confirming that vents are unobstructed are good first steps. For persistent issues, our technicians can diagnose and resolve the problem, ensuring your furnace operates reliably.

Question 5

Can I replace my breaker panel without a permit?

Accepted Answer

No. Replacing a breaker panel requires a permit to ensure the work complies with local electrical codes and safety standards.

Question 6

Why is my heater blowing cold air?

Accepted Answer

A heater blowing cold air in Danvers could be due to various issues, such as incorrect thermostat settings, a clogged filter, or ignition problems. Checking the thermostat and replacing the air filter are easy fixes, but if the issue continues, our professionals can provide a more thorough examination and repair.

Question 7

Which is better: ductless AC or central AC?

Accepted Answer

Choosing between ductless and central AC in Peabody depends on your home’s design and cooling needs. Ductless systems are great for targeted cooling in areas without ductwork, while central AC systems offer overall cooling through existing ducts.

Question 8

Which option is right for my home: a ductless mini-split or a heat pump system?

Accepted Answer

Deciding between a ductless mini-split system and a heat pump in Rockport largely depends on your heating and cooling requirements and the climate. Heat pumps offer both heating and cooling, making them ideal for areas with moderate climates, whereas ductless mini-splits can provide more flexible zoning options. Let our experts help you choose.

Question 9

How do your techs get here so fast?

Accepted Answer

We are not big, but we are not small, many of us who work in the office have come out of the trades and are ready to jump in a service truck and run a call, when things get busy, we do our best to get to everyone as quickly as possible.

Question 10

If I replace my outdoor unit, do I need to also replace my indoor unit?

Accepted Answer

In most cases, the answer is yes. There are a variety of reasons why you should replace both the outdoor and indoor units simultaneously.

Question 11

How often should I have my unit serviced?

Accepted Answer

HVAC should be twice a year, Boiler at minimum once per year.

Question 12

How often do I need to change my air filters?

Accepted Answer

Frequently and as needed. This service is included in our service partner plan.

Question 13

Is there anything I should check before I call for service?

Accepted Answer

Make sure any breakers connected to your system are turned on. Sometimes breakers flip off by themselves, so check these prior to calling for service.

Question 14

What is a Heat pump?

Accepted Answer

A heat pump used for heating is basically the same as an air conditioner. Both contain piping that carries a volatile fluid around in a circuit.

Question 15

What is trenchless sewer repair?

Accepted Answer

Trenchless sewer repair is a method of repairing sewer pipes without destructively digging and removing large portions of flooring, foundation, lawns and driveways to expose the building’s internal or external pipes. Trenchless pipe repair structurally restores an existing pipe internally by using the failed or deteriorated pipe as a host, rather than by disruptive, costly trench digging followed by conventional pipe repair and subsequent restoration of impacted surfaces (floors, walls, foundation, cabinetry, lawns, driveways etc.)

Question 16

How long does trenchless sewer pipe last?

Accepted Answer

The materials your repair technician will use in a trenchless sewer repair are expected to last for between 50 and 100 years, which is just as long as a traditional repair should last.

Question 17

Do you really offer a lifetime workmanship warranty?

Accepted Answer

Yes, we DO!

Question 18

Why can’t you give me a price over the phone?

Accepted Answer

That would be a total guess, if we guess to low, we won’t stay in business, if we guess to high you won’t want us to do the work. We need to see every potential job to make sure we are giving you the right advice to make an informed decision.