40+ Years serving North Shore families.
Licensed & insured · MA #11868 · #4610PLC
4.9Google rating
Phones answered live 24/7Office Mon-Fri 7am-4pm
Licensed & insuredMA #11868 · #4610PLC
Our Story
A family business, by design.
The first Spencer truck rolled out of a Peabody driveway with one mission: treat people the way you’d want your own family treated. We’re second-generation owners, still based in Peabody, still answering the phone with our own voices.
We didn’t grow by getting acquired or franchising. We grew because North Shore families kept calling us back — for the second furnace, the kitchen remodel, the heat pump, the panel upgrade. Five trades, one license, one family.
Every Spencer tech is hired, trained, and held to the same standard our family set when we hung the first sign on the door. They live here, they raise families here, and they treat your home with the same care they’d want for their own. That’s not a slogan we put on a truck — it’s the entire reason this company still exists.
When you call Spencer, you’re not calling a national chain or a private-equity rollup pretending to be local. You’re calling neighbors who answer the phone with their own names and stand behind every install with a lifetime workmanship warranty. That’s the promise that’s kept us on North Shore fridge magnets — and it’s the promise we’ll keep.
The Spencer Promise
100% Family-Owned. 100% Local.
We’re Spencer, a family that has lived, worked, and raised kids on the North Shore.
When you call us, you’re calling neighbors. When a tech pulls up in a Spencer van, they probably live three towns over. Show up on time, do the work right, treat your home like our own — that’s the Spencer Difference, and it’s why generations of North Shore families have kept us on their fridge magnet.
Why North Shore Families Choose Spencer
The difference is family.
We hire for character first and skill second. Bring a willingness to do the work right and we’ll train you on the rest. That filter is why the Spencer tech at your door tomorrow is the same person who’d be doing this work in their own neighbor’s home.
No upsell scripts. No high-pressure tactics. No mystery pricing. Just the right fix at a fair price, done by people who’ll see you at the grocery store next week.
“They were efficient, courteous, clearly knew what to do and we felt very satisfied.”
If you don’t need it, we don’t sell it.
No upsell, no double-talk, no hidden fees. Several options to fit your home and budget — the right answer wins.
We treat your home like our own.
Boot covers on at the door. Drop cloths before tools. Cleaner than we found it.
Your tech is your neighbor.
Our team lives on the North Shore. Same churches, same Little League fields, same town meetings.
We stand on our expertise.
Certified by Lennox, LG, Generac, Carrier, Bradford White, and Rheem. Explore our certified HVAC brands.
When you need us, we’re there.
Phones answered live 24/7. Most service calls handled the same day.
We help you keep more money.
Mass Save Instant Rebate authorized — we deduct your rebates at proposal, not 12 weeks later.
Five Trades, One Truck
Everything your home needs, under one license.
Need help today?
When you call Spencer, you’re inviting someone into your home. That trust means everything to us.
Whether it’s an emergency, a tune-up, or a full system upgrade — Spencer is on the road, in your neighborhood, and answering the phone right now.