45 Years serving North Shore families.
Same family. Same name on the door. Same standard of work we'd want done in our own homes.
A family business, by design.
In 1981, the first Spencer truck rolled out of a Peabody driveway with one mission: treat people the way you'd want your own family treated. Forty-five years later, that's still the standard. We're second-generation owners, still based in Peabody, still answering the phone with our own voices.
We didn't grow by getting acquired or franchising. We grew because North Shore families kept calling us back — for the second furnace, the kitchen remodel, the heat pump, the panel upgrade. Five trades, one license, one family.
Every Spencer tech is hired, trained, and held to the same standard our family set when we hung the first sign on the door. They live here, they raise families here, and they treat your home with the same care they'd want for their own. That's not a slogan we put on a truck — it's the entire reason this company still exists.
When you call Spencer, you're not calling a national chain or a private-equity rollup pretending to be local. You're calling neighbors who answer the phone with their own names and stand behind every install with a lifetime workmanship warranty. That's the promise that's kept us on North Shore fridge magnets for forty-five years — and it's the promise we'll keep for the next forty-five.
100% Family-Owned. 100% Local.
We're not a private-equity rollup. We're not a national franchise. We're Spencer — a family that has lived, worked, and raised kids on the North Shore for over four decades.
When you call us, you're calling neighbors. When a tech pulls up in a Spencer van, they probably live three towns over. Show up on time, do the work right, treat your home like our own — that's the Spencer Difference, and it's why generations of North Shore families have kept us on their fridge magnet since Reagan was in office.
The difference is family.
We hire for character first and skill second. Bring a willingness to do the work right and we'll train you on the rest. That filter is why the Spencer tech at your door tomorrow is the same person who'd be doing this work in their own neighbor's home.
No upsell scripts. No high-pressure tactics. No mystery pricing. Just the right fix at a fair price, done by people who'll see you at the grocery store next week.
"Twelve years of Spencer customers. Boiler, water heater, panel, heat pumps — every time the tech knew our home and treated us like family. You won't get that from a national chain."
If you don't need it, we don't sell it.
No upsell, no double-talk, no hidden fees. Several options to fit your home and budget — the right answer wins.
We treat your home like our own.
Boot covers on at the door. Drop cloths before tools. Cleaner than we found it, guaranteed.
Your tech is your neighbor.
Our team lives on the North Shore. Same churches, same Little League fields, same town meetings.
We stand on our expertise.
45+ years across 5 trades. Certified by Lennox, LG, Generac, Carrier, Bradford White, and Rheem. Explore our certified HVAC brands.
When you need us, we're there.
24/7 live dispatch — a real person picks up. Most service calls handled the same day.
We help you keep more money.
Mass Save Instant Rebate authorized — we deduct your rebates at proposal, not 12 weeks later.
Everything your home needs, under one license.
When you call Spencer, you're inviting someone into your home. That trust means everything to us.
Whether it's an emergency, a tune-up, or a full system upgrade — Spencer is on the road, in your neighborhood, and answering the phone right now.
Fast scheduling. Real people answering.
Tell us about your home — we'll get the right Spencer tech to your door.