Repair the existing system
Correct a serviceable component or connection when the overall system remains sound.
- Thermostat and controls
- Ignition, burners, and safety switches
- Blower, airflow, and equipment condition
Family-owned · Serving North Shore homes since 1981
Furnace Repair in Peabody, MA and the North Shore
If a furnace will not start, will not stay lit, or is not heating the home evenly, Spencer can diagnose the cause. We check the thermostat, ignition or pilot system, safety controls, burners, blower, and airflow, then explain the applicable repair options and pricing before approved work begins.
- Pilot, igniter, and safety-control diagnosis
- No-heat and uneven-heating troubleshooting
- Options and applicable pricing before work begins
A team member confirms availability. Online booking requests an appointment; it does not finalize one.
Since 1981Family-owned
UpfrontOptions and pricing
LocalNorth Shore team
Your choiceNo work without approval
Start with what you are seeing
Why is the furnace not working?
A no-heat symptom does not identify the failed part by itself. These common patterns help organize the visit; the technician verifies the cause at the equipment.
What we check
Pilot, ignition, burner, and safety checks
We separate a pilot or ignition problem from thermostat, gas-supply, venting, and safety-control issues before recommending a repair.
- Pilot or electronic ignition condition
- Flame sensing and burner operation
- Limit, pressure, and other safety controls
One clear service visit
What to expect during furnace repair
The visit follows one clear path from the first conversation through testing and review of the approved work.
- 01
Tell us what is happening
Share the symptoms, address, and timing so the team can prepare for the furnace repair request.
- 02
We evaluate the system
The technician checks the affected equipment or piping and looks for the underlying cause.
- 03
You review the options
We explain the findings, scope, and applicable pricing before you approve work.
- 04
We complete and verify it
The approved work is completed, tested, and reviewed with you before the visit ends.
Compare the next steps
The right next step depends on what we find
Condition, access, safety, compatibility, and the needs of the home determine which approach makes sense.
Replace the failed component
Install a compatible replacement when a component is worn, damaged, or unsuitable.
- Scope and compatibility
- Expected service life
- Access and disruption
Upgrade the system
Plan a broader improvement when capacity, condition, or household needs call for it.
- Approved scope
- System testing
- Care and next steps
Cost and scope
What shapes the scope and price?
The exact price comes after the system is evaluated. These are the factors that most often change the work required.
The verified cause
Similar symptoms can come from different failures, so diagnosis comes before a recommendation.
Condition and compatibility
Age, material, equipment condition, and compatibility determine whether repair is practical.
Access and site conditions
Location, clearances, finishes, and the route to the work area affect labor and restoration.
The approved option
Repair, component replacement, and broader upgrades have different scopes. You choose before work begins.
Common questions
Furnace pilot-light and repair questions, answered
Direct answers to the no-heat questions homeowners ask most often. A technician confirms what applies to the specific furnace.
Why does my furnace pilot light go out when I turn the furnace on?
The cause can be in the pilot assembly, flame-sensing components, gas delivery, venting, or a safety control. Because several different faults can produce the same symptom, repeated relighting is not a diagnosis; the furnace should be checked if the pilot will not remain lit.
Can I relight a furnace pilot light myself?
Only follow the exact lighting instructions on the furnace or in its manufacturer documentation. Do not attempt to relight it if you smell gas, the instructions are missing, or the pilot repeatedly goes out. Leave the area and contact the gas utility or emergency services if a gas leak may be present.
What is checked when a furnace pilot will not light?
A service visit may include the thermostat call, power and controls, gas supply at the appliance, pilot or igniter, flame sensing, burner operation, venting, and safety switches. The specific checks depend on the furnace design and the symptom observed.
Will I know the price before furnace repair begins?
Yes. After the problem is diagnosed and the scope is known, Spencer explains the applicable repair options and pricing before you approve work.
Does Spencer provide furnace repair outside Peabody?
Spencer serves homeowners across the North Shore. Availability for a specific address is confirmed when the request is reviewed.
Explore related help
More heating help
Request service
Request furnace repair
Tell us what is happening and how to reach you. A team member will call to discuss the request and confirm availability.
Schedule Heating Service
Same-day appointments · We call to confirm