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Family-owned since 1982

Phones answered live 24/7

Office Mon-Fri 7am-4pm

Spencer Home Services professional team - indoor photo 02

Family-owned · Serving local homes since 1982

Plumbing Services Across the North Shore

From a leaking faucet to a new water heater, get plumbing help from a team based right here in Peabody. We explain your options and pricing before any work begins.

Call 978-293-5770Book online

Phones answered live 24/7Office Mon-Fri 7am-4pm

What can we help you with?

Find the service you need below. Each category links directly to repair, replacement, and installation information—so you can get to the details without searching the whole site. A dripping faucet, a burst pipe or trouble anywhere in the plumbing system: start with the category closest to your problem.

How your plumbing visit works

A real conversation. Clear options. Work you approve before we begin.

  1. Tell us what’s happening

    Call or book online and tell us what’s going on. We’ll set up the right visit.

    • No hot water?
    • Clogged drain?
    • Leaky faucet?

  2. We check it out

    Your technician listens, assesses the problem, and explains what’s needed.

    • Inspect the water heater
    • Run a camera through the drain
    • Trace the source of the leak

  3. You choose the work

    Review your options and pricing before giving us the go-ahead.

    • Review the options
    • See pricing first
    • Approve only the work you want

  4. We take care of it

    We finish the work you approved and walk you through the result.

    • Complete the repair
    • Test the system
    • Walk you through the result

A real Spencer project

See what a difference the right work makes.

A real Spencer installation, from the original system to the finished work.

A modern upgrade for this home’s hot water.

Electric water-heater replacement

We replaced the home’s standard electric water heater with a new heat-pump water heater.

Original standard electric water heater in the basement before replacement
Before · Original electric water heater
New heat-pump water heater installed in the same basement
After · New heat-pump water heater

Workmanship we stand behind.

Our lifetime workmanship warranty is our commitment to the quality of the work we do in your home. If a problem with our work falls within its coverage over the typical lifespan of the installation, we’ll correct it at no extra charge, subject to the written warranty terms. On eligible installations, Spencer’s warranty includes covered parts and the labor for covered repairs.

  • Lifetime workmanshipwarranty, subject to the written terms
  • 12-year parts and laboron eligible installations
  • 30-year pipe liningcoverage

Annual inspections and applicable warranty terms are required to maintain installation and lining coverage. See the written warranty for coverage and conditions.

Explore our warranty coverage →
A Spencer technician at a Spencer service van showing the 978-293-5770 phone number

Why North Shore homeowners choose Spencer

4.9 Google rating

Read our Google reviews →

From Spencer's Google reviews

“Excellent service from technician Anthony. What I like about Spencer services is that they come when they say they will and the work is very dependable.”
William S., Google review, August 2026
“Pasquale took care of my aging HVAC. He was punctual, professional, efficient and got my HVAC back in prime condition. Considering signing up for their annual service maintenance.”
Venki A., Google review, September 2026

More ways to care for your home.

Service Partner Plan

No normal-hours dispatch fee and half off emergency dispatch, plus ongoing care for your home.

Financing options

Considering a larger project? Review available financing options for your installation or replacement.

Free replacement estimates

Compare your water heater replacement options with an estimate at no charge.

Plumbing help for homes across the North Shore

Explore plumbing information for your town or view our complete service area.

Peabody homeowners and neighbors across the North Shore can use the town lists below to find plumbing services in Peabody and nearby towns.

Town pages

Show all towns
See the full service area →

Plumbing questions, answered

Call 978-293-5770

  • Can I speak to someone after business hours?

    Yes. Call to discuss your issue and emergency dispatch availability. Normal business hours are Monday–Friday, 7AM–4PM; Thanksgiving and Christmas remain closed for service.

  • What is the dispatch fee, and can it be waived?

    Normal-hours dispatch is $89. Emergency dispatch is $389 outside normal hours, on weekends, and on holidays when service is available. The emergency fee replaces the normal fee; it is not added to it. Either dispatch fee is waived when repair work is completed.

    Drain calls are different: there is no dispatch fee on a drain, clog or backup call, and the repair is priced on the spot before work starts. After hours, a drain call carries the $389 after-hours fee ($194.50 for Service Partner Plan members), waived when the repair is done. Estimates are free.

  • What do Service Partner Plan members pay for dispatch?

    Members have no normal-hours dispatch fee and receive 50% off emergency dispatch, reducing the $389 emergency fee to $194.50. See the Service Partner Plan.

  • Will I know the price before work starts?

    Yes. You receive options and pricing before work begins, and you choose which work to approve. Estimates for installations and replacements are free.

  • Do you handle drains as well as plumbing?

    Yes. We handle drain and sewer work as well as plumbing repairs and installations. Explore our drain and sewer services.

  • Does a new installation come with a warranty?

    Eligible installations offer 12-year parts and labor warranties, with 30-year coverage offered for pipe lining. Annual inspections and applicable terms are required to maintain coverage. We will explain your specific coverage when reviewing the estimate.

Let’s get your plumbing sorted

978-293-5770

Phones answered live 24/7Office Mon-Fri 7am-4pm

Tell us what’s happening and how to reach you. Our team will call to discuss your request. This is a callback request, not a confirmed appointment.

  • 4.9 Google rating
  • Licensed & insured · MA #11868 · #4610PLC
  • Family-owned in Peabody since 1982
  • Same-day service available. Ask when you call.
“They were efficient, courteous, clearly knew what to do and we felt very satisfied.”
Printice R., Google review, August 2026

Request service

Schedule Plumbing Service

Same-day appointments · We call to confirm

A team member confirms availability. Online booking requests an appointment; it does not finalize one.