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Family-owned • Serving local homes since 1981

Plumbing Services Across the North Shore

From a leaking faucet to a new water heater, get plumbing help from a team based right here in Peabody. We explain your options and pricing before any work begins.

A Spencer Home Services technician carrying a tool bag walks up the front steps as a smiling homeowner and her dog greet him at the door

What can we help you with?

Find the service you need below. Each category links directly to repair, replacement, and installation information—so you can get to the details without searching the whole site.

How your plumbing visit works

A real conversation. Clear options. Work you approve before we begin.

  1. Tell us what’s happening

    Call anytime to speak with a real person and discuss your visit.

    • No hot water?
    • Clogged drain?
    • Leaky faucet?
  2. We check it out

    Your technician listens, assesses the problem, and explains what’s needed.

    • Inspect the water heater
    • Run a camera through the drain
    • Trace the source of the leak
  3. You choose the work

    Review your options and pricing before giving us the go-ahead.

    • Review the options
    • See pricing first
    • Approve only the work you want
  4. We take care of it

    We complete the approved work and walk you through the result.

    • Complete the repair
    • Test the system
    • Walk you through the result

See what a difference the right work makes.

A real Spencer installation, from the original system to the finished work.

A modern upgrade for this home’s hot water.

Electric water-heater replacement

Original standard electric water heater in the basement before replacement Before
Original electric water heater
New heat-pump water heater installed in the same basement After
New heat-pump water heater

We replaced the home’s standard electric water heater with a new heat-pump water heater.

Planning a replacement?

A modern upgrade for this home’s hot water.

Workmanship we stand behind.

Our lifetime workmanship warranty is our commitment to the quality of the work we do in your home. It applies to our workmanship over the typical lifespan of the installation. If a problem with our work falls within that coverage, we’ll correct it at no extra charge, subject to the written warranty terms. That promise concerns how the work was done; it does not mean that equipment or individual parts will last forever.

Parts AND labor: coverage for both, not just the part. On eligible installations, Spencer’s warranty includes covered parts and the labor for covered repairs. That labor coverage matters: a parts-only warranty does not, by itself, cover the work needed to complete the repair. Spencer offers 12-year parts-and-labor warranties on eligible installations and 30-year coverage for pipe lining. Before you choose an installation or replacement, we’ll explain which warranty applies, what it covers, and the annual inspections required to keep that coverage in place.

Spencer water-drop mascot giving a thumbs-up and holding an orange pipe wrench
Lifetime Workmanship warranty
12 years Parts AND labor warranty
30 years Pipe-lining guarantee

Annual inspections and applicable warranty terms are required to maintain installation and lining coverage. See the written warranty for coverage and conditions.

Explore our warranty coverage

Ready to schedule plumbing service?

Call Spencer or choose a convenient time online.

Why North Shore homeowners choose Spencer

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Justin Eppley profile picture
Justin Eppley
October 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
David and Molly were beyond exceptional in their professionalism, efficiency, and knowledge in our recent hot water tank installation. The whole thing felt like a breeze compared to my experience with others in the past for similar jobs. Cannot recommend them enough. Thanks! Update 07/28/26: Spencer came to clean our mini split HVAC after another company came and failed to clean it correctly. The service was more than 5 stars. Unlike the prior company, Spencer disassembled and cleaned everything completely resulting in a fully refreshed unit. Update 10/9/26: The team at Spencer Home Services continues to deliver outstanding customer service. Rich and Diego completed a sewage ejector installation and ensured it's successful operation and they returned to make sure that any remnant issues with odor were addressed. Another succesful experience with a truly dedicated team of folks.
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Penny Bigmore profile picture
Penny Bigmore
October 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional attitude to ensure proper installation and operation.
Posted on Google Google
Denise Oscar profile picture
Denise Oscar
October 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Molly and her team were very professional and courteous in all interactions with myself and my family Molly diagnosed the problem offered multiple solutions and immediately provided the expertise and work to complete the repair
Posted on Google Google
sarah wayne profile picture
sarah wayne
October 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Informative patient knowledgeable and experienced. From the first call to the last . Everyone has been helpful and gone above and beyond to help myself and my family fix and communicate the issues we have.
Posted on Google Google
Gail Devlin profile picture
Gail Devlin
October 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
All the guys were very pleasant informative they arrived on time I couldn’t have asked for a better company. I’m very happy.
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Kate Fitzpatrick profile picture
Kate Fitzpatrick
October 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience with Spencer. Easy to contact, schedule and get my vents cleaned. Easily handled urban layout! I highly recommend.

Plumbing help for homes across the North Shore

Based in Peabody, Spencer has served North Shore families since 1981. Explore plumbing information for your town or view our complete service area.

Plumbing questions, answered

Can I speak to someone after business hours?

Yes. A live person answers our phone 24/7. Call to discuss your issue and emergency dispatch availability. Normal business hours are Monday–Friday, 7AM–4PM; Thanksgiving and Christmas remain closed for service.

What is the dispatch fee, and can it be waived?

Normal-hours dispatch is $89. Emergency dispatch is $389 outside normal hours, on weekends, and on holidays when service is available. The emergency fee replaces the normal fee; it is not added to it. Either dispatch fee is waived when repair work is completed.

What do Service Partner Plan members pay for dispatch?

Members have no normal-hours dispatch fee and receive 50% off emergency dispatch, reducing the $389 emergency fee to $194.50. See the Service Partner Plan.

Will I know the price before work starts?

Yes. You receive options and pricing before work begins, and you choose which work to approve. Estimates for installations and replacements are free.

Do you handle drains as well as plumbing?

Yes. We handle drain and sewer work as well as plumbing repairs and installations. Explore our drain and sewer services.

Does a new installation come with a warranty?

Eligible installations offer 12-year parts and labor warranties, with 30-year coverage offered for pipe lining. Annual inspections and applicable terms are required to maintain coverage. We will explain your specific coverage when reviewing the estimate.

Let’s get your plumbing sorted

Tell us what’s happening and how to reach you. We’ll call within 15 minutes to discuss your request. This is a callback request, not a confirmed appointment.

Schedule Plumbing Service

Same-day appointments · We call to confirm

technician fixing the kitchen sink
Local people. Clear options.Work begins only after you approve it.
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