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Family-Owned
Since 1981

Financing
Options

Lifetime Workmanship
Warranty

 
 
  
  Google star 1Google star 2Google star 3Google star 4Google star 5 
 4.91108 reviews

Family-owned • Serving local homes since 1981

Plumbing Services Across the North Shore

From a leaking faucet to a new water heater, get plumbing help from a team based right here in Peabody. We explain your options and pricing before any work begins.

Call 978-293-5770
A Spencer Home Services technician carrying a tool bag walks up the front steps as a smiling homeowner and her dog greet him at the door

What can we help you with?

Find the service you need below. Each category links directly to repair, replacement, and installation information—so you can get to the details without searching the whole site.

How your plumbing visit works

A real conversation. Clear options. Work you approve before we begin.

  1. Tell us what’s happening

    Call anytime to speak with a real person and discuss your visit.

    • No hot water?
    • Clogged drain?
    • Leaky faucet?

  2. We check it out

    Your technician listens, assesses the problem, and explains what’s needed.

    • Inspect the water heater
    • Run a camera through the drain
    • Trace the source of the leak

  3. You choose the work

    Review your options and pricing before giving us the go-ahead.

    • Review the options
    • See pricing first
    • Approve only the work you want

  4. We take care of it

    We complete the approved work and walk you through the result.

    • Complete the repair
    • Test the system
    • Walk you through the result

See what a difference the right work makes.

A real Spencer installation, from the original system to the finished work.

A modern upgrade for this home’s hot water.

Electric water-heater replacement

Original standard electric water heater in the basement before replacement Before
Original electric water heater
New heat-pump water heater installed in the same basement After
New heat-pump water heater

We replaced the home’s standard electric water heater with a new heat-pump water heater.

Planning a replacement?

A modern upgrade for this home’s hot water.

Workmanship we stand behind.

Our lifetime workmanship warranty is our commitment to the quality of the work we do in your home. It applies to our workmanship over the typical lifespan of the installation. If a problem with our work falls within that coverage, we’ll correct it at no extra charge, subject to the written warranty terms. That promise concerns how the work was done; it does not mean that equipment or individual parts will last forever.

Parts AND labor: coverage for both, not just the part. On eligible installations, Spencer’s warranty includes covered parts and the labor for covered repairs. That labor coverage matters: a parts-only warranty does not, by itself, cover the work needed to complete the repair. Spencer offers 12-year parts-and-labor warranties on eligible installations and 30-year coverage for pipe lining. Before you choose an installation or replacement, we’ll explain which warranty applies, what it covers, and the annual inspections required to keep that coverage in place.

Spencer water-drop mascot giving a thumbs-up and holding an orange pipe wrench
Lifetime Workmanship warranty
12 years Parts AND labor warranty
30 years Pipe-lining guarantee

Annual inspections and applicable warranty terms are required to maintain installation and lining coverage. See the written warranty for coverage and conditions.

Explore our warranty coverage

Ready to schedule plumbing service?

Call Spencer or choose a convenient time online.

Call 978-293-5770

Why North Shore homeowners choose Spencer

 
 
 
 
 
 
 
 
 
 
 
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 Adele McKeon-Millard profile picture 
 
 
 Adele McKeon-Millard 
 
September 23, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
We were overdue for serving our gas boiler and I had already someone come out to clean it who indicated that the system would likely need to be replaced bc the carbon monoxide level was higher than the normal range. I reached out Spencer Home Services (the owner himself also called to check in bc I’d mentioned the high levels when I’d booked the apt). Their tech Pasquale, aka Pat, was amazing, he shared the same concern about the numbers from the previous inspection though unlike the other company’s tech, he did a comprehensive diagnostic and found that the exhaust was full of debris which was casing it to not function correctly. He cleaned everything out and checked the levels again, all in normal range. We have a new HVAC company as of today. We appreciate the timelines and the honesty, thank you Pasquale and Spencer!
  
 
 
 
 
 
 Posted on Google Google 
 
 Ann Garrett profile picture 
 
 
 Ann Garrett 
 
September 23, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
There is a leak that needed diagnosed.  Molly came out promptly, removed material that necessary to find the source of the leak.  She showed where the leak was, cleaned up well and was ve t y pleasant.  She then provided a written estimate of the cost to repair the problem.
  
 
 
 
 
 
 Posted on Google Google 
 
 Eddy M. profile picture 
 
 
 Eddy M. 
 
September 21, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
The crews did a great job. Brian, paul, mike julio
  
 
 
 
 
 
 Posted on Google Google 
 
 g h profile picture 
 
 
 g h 
 
September 21, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
i hired spencer to assist in routing conduit for a project i was on. the technicians, for spencer, were a pleasure to have on my jobsite. the were respectful, and very professional. i would recommend then highly.
  
 
 
 
 
 
 Posted on Google Google 
 
 Judith Bettencourt profile picture 
 
 
 Judith Bettencourt 
 
September 18, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I also want to thank Carman that was so helpful with information and really kept of top of things to make sure that service calls went smoothly.  She has always been so pleasant on the phone.  Judy Bettencourt
  
 
 
 
 
 
 Posted on Google Google 
 
 Judy Bettencourt profile picture 
 
 
 Judy Bettencourt 
 
September 18, 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Great job as always with all trades and Joe Barnes was great and recommend him to do electrical work.  Small jobs are always welcome at Spencer's.  Judy

Read more customer reviews →

More ways to care for your home.

Financing options

Considering a larger project? Review available financing options for your installation or replacement.

View financing options

Plumbing help for homes across the North Shore

Based in Peabody, Spencer has served North Shore families since 1981. Explore plumbing information for your town or view our complete service area.

Choose your town for local plumbing information.

Explore full service area

Plumbing questions, answered

Can I speak to someone after business hours?

Yes. A live person answers our phone 24/7. Call to discuss your issue and emergency dispatch availability. Normal business hours are Monday–Friday, 7AM–4PM; Thanksgiving and Christmas remain closed for service.

What is the dispatch fee, and can it be waived?

Normal-hours dispatch is $89. Emergency dispatch is $389 outside normal hours, on weekends, and on holidays when service is available. The emergency fee replaces the normal fee; it is not added to it. Either dispatch fee is waived when repair work is completed.

What do Service Partner Plan members pay for dispatch?

Members have no normal-hours dispatch fee and receive 50% off emergency dispatch, reducing the $389 emergency fee to $194.50. See the Service Partner Plan.

Will I know the price before work starts?

Yes. You receive options and pricing before work begins, and you choose which work to approve. Estimates for installations and replacements are free.

Do you handle drains as well as plumbing?

Yes. We handle drain and sewer work as well as plumbing repairs and installations. Explore our drain and sewer services.

Does a new installation come with a warranty?

Eligible installations offer 12-year parts and labor warranties, with 30-year coverage offered for pipe lining. Annual inspections and applicable terms are required to maintain coverage. We will explain your specific coverage when reviewing the estimate.

Let’s get your plumbing sorted

Tell us what’s happening and how to reach you. We’ll call within 15 minutes to discuss your request. This is a callback request, not a confirmed appointment.

Schedule Plumbing Service

Same-day appointments · We call to confirm

technician fixing the kitchen sink
Local people. Clear options.Work begins only after you approve it.
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