Careers at Spencer
Build your trade with Spencer
We believe great home service starts with expertly trained people who share our standard of workmanship. Top-of-trade pay, take-home trucks, year-round work, and a family-owned shop that's been on the North Shore since 1982. If that sounds like you, we'd love to hear from you.
Questions about a role? Call 978-293-5770.
Why join Spencer
A family-owned shop since 1982
Four Decades Strong
Family-owned and operating on the North Shore since 1982.
A Real Crew
30+ techs on the road, dispatchers in-house, and leadership that came up through the trade.
Four Trades, One Truck
Plumbing, HVAC, electrical, and drains, under one license. Year-round work.
Benefits that actually pay out
Paid Training & Classes
Spencer covers your CEUs, EPA, NATE prep, and Mass-license sponsorship, on the clock.
Medical & Dental
Full health, dental, and vision coverage kicks in at 90 days. We pay the lion's share.
Paid Time Off
Two weeks PTO to start, with more added at tenure milestones. Paid holidays included.
Top-of-Trade Pay
Competitive base + performance pay. Top techs clear six figures every year.
Take-Home Truck
Drive a fully stocked Spencer van home each night. No commuting in your personal vehicle.
Uniforms Provided
Branded uniforms supplied and laundered, show up Monday, we've got you covered.
Family-Owned Culture
Same family, same name on the door since 1982. Real bosses, real backing, not a call center.
Right Tools, Right Truck
Diagnostic kits, jetters, cameras, and refrigerant gear, every truck stocked for the trade.
Our mission
Be the team people actually want to call.
We've been on the North Shore since 1982. That's four decades of showing up, doing the work right, and treating people the way we'd want our own family treated. Spencer is family-owned, second-generation, and run by people who got their start in the field, not a corner office.
Our mission is simple: provide the highest level of service by supporting, empowering, and rewarding exceptional people. If you take pride in your work, we'll give you the tools, the truck, and the time to do it the way you know it should be done.
What we’re looking for
We hire for character first, skill second. Bring a willingness to do the work right and we'll fill in the rest with training. Most of our roles need:
- Valid driver's license with a clean driving record (we run vans daily).
- Trade license or active path to one, MA Plumber, HVAC, or Electrician, or apprentice working toward.
- 1+ year in the field for service roles · entry-level OK for helper/install crew positions.
- Strong communication with customers, you'll be in their home, explaining what you found.
- Background check and pre-employment drug screen required prior to start.
- OSHA 10 (or willing to earn), Spencer covers the cost and time.
Open positions
Find your spot on the truck
Service Plumber
Run residential plumbing service calls across the North Shore, repairs, water heaters, repipes, and drain work. Spencer-stocked van, dispatcher in your ear, and a dispatcher who never sends you backwards.
Heat Pump Installer
Install Mitsubishi and Bosch heat pumps for our Mass Save HEAT Loan customers. Lead-installer track with 2+ years experience; helper track open for apprentices.
Licensed Electrician
Panel upgrades, generator hookups, EV chargers, and service repair work. MA Journeyman or Master license required.
HVAC Service Tech
Diagnose and repair residential furnaces, boilers, A/C, and heat pumps. Spencer pays for ongoing NATE prep and renewal. Year-round work, we don't slow down in shoulder seasons.
Drain & Sewer Technician
Operate Spartan jetters, RIDGID camera rigs, and trenchless equipment for sewer service across the North Shore. Training provided for the right person.
Install Helper
Apprentice with our lead installers on full-system swap-outs. No license needed to start, Spencer will sponsor your hours toward MA Refrigeration Tech and HVAC license.
Dispatcher / CSR
Field inbound calls from North Shore homeowners, route techs efficiently, and keep the day running on time. Service Titan experience preferred but not required.
Service Manager
Lead our service department day-to-day, dispatch flow, tech coaching, customer escalations, and KPIs. 5+ years in HVAC/plumbing service ops required; Service Titan fluency a plus.
Boiler Specialist
Service, repair, and replace high-efficiency boilers, Lochinvar, Weil-McLain, Burnham. Mass-Save rebate paperwork handled by our office.
Send us your application
Tell us a bit about yourself and the role you’re after — we’ll be in touch.
Prefer email? Send your resume to [email protected].
Don’t see your role? We’re always hiring great people. If you take pride in your trade and want a long-term seat with a family-owned shop that has your back, send us your resume. We’ll keep it on file and reach out when the right spot opens up.
Apply