North Shore Cooling Specialists

Top-Rated Cooling Services in Gloucester, MA

Name: Spencer Home Services
Price range: $$

Cooling emergency? We dispatch to Gloucester the same day — most calls reached within about two hours.

978-293-5770

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Service Details

4.9 ★★★★★ 1100+ reviews

Licensed HVAC Technicians

Family-Owned Since 1981

Same-Day Service

Services We Offer in Gloucester

Repairs & Maintenance

Not cooling, low refrigerant, or an annual tune-up.

Installation & Replacement

New systems, mini-splits and replacements.

978-293-5770Talk to the office All Air Conditioning Services6 services

What summer actually asks of a system in Gloucester

60 days above 80°F, in an average year

Gloucester gets about 60 days above 80°F in a year, and only about 10 above 90°F. That short, concentrated peak is exactly why an oversized air conditioner works badly here: it cools the air quickly, then shuts off before it has pulled the humidity out, leaving the house cold and clammy.

NOAA 1991–2020 Climate Normals, recorded at Beverly Municipal Airport — the nearest reporting station, about 13 miles away.

Local systems

Gloucester systems & permits

Ductwork is the exception in Gloucester, not the rule. About half the city's housing was built before 1940, only eight percent since 2000, and the dominant heating fuel is oil burned in hydronic systems — so most cooling retrofits here begin with no duct system to reuse, which pushes the work toward ductless mini-splits or high-velocity small-duct systems. Outdoor placement deserves a second look downtown. Central Gloucester, designated in 1977 and known locally as Harbor Village, is the city's only Local Historic District, and its commission reviews exterior features visible from a public way.

Sources: gloucester-ma.gov · data.census.gov

Spencer Home Services air conditioning - ac trusted ac repair blue bg — Outdoor condensing unit service.

Central Gloucester, designated 24 May 1977 and covering 84 historic resources, is the only Local Historic District in Gloucester. A Local Historic District provides a review process for specified changes to exterior architectural features visible from a public way, administered by the Historic District Commission, which was created by City Ordinance Section 16-62.

Inside this one district, a street-visible condenser, mini-split head, line-set cover or through-wall penetration can require Historic District Commission review. Siting the equipment out of view from the public way is the practical fix, and it has to be planned before the quote, not after.

Gloucester has three National Register districts — Central Gloucester (designated 1982), Rocky Neck (2017) and East Gloucester Square (1996) — plus 34 individual National Register listings. Per the city's own guidance, a National Register listing 'does not limit an owner's handling of the property when it does not involve state or federal funding, licensing, or permitting, or when it is not part of a local historic district.'

Homeowners in Rocky Neck and East Gloucester Square often assume their National Register status blocks an outdoor unit. It does not. Knowing the difference between the one Local Historic District and the three National Register districts avoids sending a customer through a review that does not apply to them.

Through the Gloucester Energy Challenge, the City set a goal to insulate more than 200 homes and upgrade more than 200 HVAC systems across Gloucester, and directs residents to no-cost assessments through Mass Save and, for income-qualified households, through Action Inc.

Gloucester actively points residents toward subsidised assessments and HVAC upgrades, so envelope work and incentive eligibility are part of the local cooling conversation rather than an afterthought.

Utility gas heats 42.4% of occupied homes in Gloucester (5,585 of 13,180 households, ACS 2019-2023 5-year).

The dominant fuel decides what a changeout actually involves — venting, gas sizing or a panel upgrade.

Why Gloucester Chooses Spencer

Straightforward cooling work from a local team — clear pricing, licensed technicians, and appointments that actually happen when we say they will.

Licensed & Insured in Massachusetts

Every cooling technician we send to Gloucester is fully licensed, insured and background-checked.

Upfront, Flat-Rate Pricing

You approve the price before any work begins. No hidden fees, no surprise charges, no overtime rates.

Same-Day Service

Same-day appointments across Gloucester and the surrounding North Shore communities.

Family-Owned and Local

A local family business, not a national call centre. The person who answers is the person who dispatches.

The Spencer Home Services team at the Peabody headquarters

978-293-5770

What Spencer Customers Say

Google reviews for Spencer Home Services.

       
 Excellent4.91108 reviews
 4.9
 Excellent1108 reviews
  Write a review 
 
 
 
       Posted on Google  
  
 
   Justin Repp 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
  
 
 
     Posted on Google  
  
 
   Patrick Proctor 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
  
 
 
     Posted on Google  
  
 
   Courtney Landry 
 33 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
  
 
 
     Posted on Google  
  
 
   Mason Gohl 
 36 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
Jesse was great.  He showed up and got the job done.  SPH was very communicative which meant no worries!  Very happy.
  
 
 
     Posted on Google  
  
 
   Ryan Penney 
 53 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
  
 
 
     Posted on Google  
  
 
   Weihai Chen 
 70 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
  
 
 
     Posted on Google  
  
 
   Steven Murphy 
 84 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
  
 
 
     Posted on Google  
  
 
   karen mancuso 
 93 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided  high quality work and were in a pleasure to work with.
  
 
 
     Posted on Google  
  
 
   antonio trujillo 
 118 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
Rapidez, profesionalismo, puntualidad y conocimiento del trabajo a realizar. Thanks Steve Cunha.
  
 
 
     Posted on Google  
  
 
   Sarah Wessel Whitaker 
 194 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
We had our old cast iron/ceramic sewer pipe lined, and are very happy with the result! Oscar and Cesar were knowledgeable and friendly and were happy to show us what was going on as they were working on things. The quoting and scheduling process were straightforward too and everyone at Spencer home services was very responsive.
  
 
 
     Posted on Google  
  
 
   W C 
 211 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +5
I couldn’t be more grateful for the team from Spencer who came out after Monday’s blizzard to complete our CIPP sewer line repair. Oscar, Cesar, Chuck, and Bryan (who plowed out the driveway) were outstanding from start to finish! They addressed a sewer line with multiple root intrusions that had been causing blockages, as well as a cavity in the old cast iron pipe that was allowing runoff to leak back through the foundation and into the house. The team thoroughly prepped the line by clearing the roots and descaling the pipe. Once done, they shot the new pipe in and cured it so that we have a single continuous sewer line pipe to the city main. They also removed the aging cast iron wye connection and replaced it with a new PVC fitting. Throughout the entire process, they were incredibly kind, patient, and professional. I asked a lot of questions, and they were happy to walk me through everything - from the materials being used, to how measurements are taken, how the resin is applied, and how the curing process works. I truly appreciated the education and transparency. I now have a much better understanding of my home’s sewer system and the work that was done. They were also very respectful of our home, keeping the work areas clean and carefully protecting our light-colored carpet with drop cloths. After the work was done, they cleaned up everything and it was almost like they weren't here at all. They treated our home like it was their own. Also, thank you as well to Rich, who came out on Saturday to assess the situation and scope the line, and to Angel and the front office staff who answered my questions over the weekend on timing for the job and if a plow would be possible. Every person I spoke with was friendly, responsive, and understanding. An exceptional team and an excellent experience all around - highly recommend!
  
 
 
     Posted on Google  
  
 
   Matt Grant 
 247 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
My water main broke New Year’s Eve night called Spencer and the guys were out in no time. Excellent experience from Bryan , Paul ,Ceaser , and Julio guy’s absolutely killed it. Looks like nothing even happened had water back up by the ball drop appreciate you guys fantastic work!!
  
 
 
 
 
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Cooling FAQs in Gloucester

How often should my AC be serviced in Gloucester?

We recommend having your air conditioning system professionally serviced at least once a year, ideally in the spring before the cooling season begins. Regular maintenance extends the life of your AC unit, improves efficiency, and helps prevent costly breakdowns during the hottest days in Gloucester. Call (978) 293-5770 to schedule your AC tune-up.

When should I replace my AC instead of repairing it?

How long does AC installation take in Gloucester?

What size AC do I need for my Gloucester home?

What’s included in an AC tune-up from Spencer Home Services?

How quickly can a cooling technician get to Gloucester?

Still have a question? 978-293-5770