North Shore Cooling Specialists

Top-Rated Cooling Services in Melrose, MA

Name: Spencer Home Services
Price range: $$

Cooling emergency? We dispatch to Melrose the same day — most calls reached within about two hours.

978-293-5770

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Service Details

4.9 ★★★★★ 1100+ reviews

Licensed HVAC Technicians

Family-Owned Since 1981

Same-Day Service

Services We Offer in Melrose

Repairs & Maintenance

Not cooling, low refrigerant, or an annual tune-up.

Installation & Replacement

New systems, mini-splits and replacements.

978-293-5770Talk to the office All Air Conditioning Services6 services

What summer actually asks of a system in Melrose

65 days above 80°F, in an average year

Melrose gets about 65 days above 80°F in a year, and only about 12 above 90°F. That short, concentrated peak is exactly why an oversized air conditioner works badly here: it cools the air quickly, then shuts off before it has pulled the humidity out, leaving the house cold and clammy.

NOAA 1991–2020 Climate Normals, recorded at the Reading station — the nearest reporting station, about 6 miles away.

Local systems

Melrose systems & permits

More than half of Melrose's homes were built before 1940, before central air conditioning was a standard feature, so cooling here is almost always a retrofit decision rather than a like-for-like replacement. Two local rules shape the job. Anything visible from a public way in the Downtown Historic District — the Main Street core, principally between West and East Foster and West and East Emerson Streets — needs a Certificate of Appropriateness from the Historic District Commission before a building permit can be issued, and that means a public hearing and roughly thirty to forty-five days. On the incentive side Melrose is National Grid territory, so Mass Save applies here and so does National Grid's new heat-pump delivery rate.

Sources: censusreporter.org · cityofmelrose.org · mcp.cityofmelrose.org

Spencer Home Services air conditioning - ac trusted ac repair blue bg — Outdoor condensing unit service.

52.2% of Melrose housing units date to 1939 or earlier (ACS 2020-2024 5-year, B25034).

The age of the house is what decides whether a Melrose cooling job is ducted, high-velocity or ductless — and the majority here predate central air entirely.

Melrose has two local historic districts under MGL c. 40C: the Downtown Melrose Historic District along Main Street between Foster and Emerson Streets, and — as of the Historic Districts Ordinance (Chapter 131) approved June 15, 2026 — the Benjamin Lynde House Historic District at 244 Main Street. Within a district, construction or alteration of exterior architectural features that are subject to view from a public way requires a Certificate of Appropriateness from the Historic District Commission, and the Building Commissioner will not issue a building or demolition permit for any construction project or sign in the district until the Commission has reviewed it and issued that certificate. The Commission must make its determination within 45 days after the application is filed. Storm doors and windows, screens, window air conditioners, antennas and similar appurtenances are expressly excluded from Commission review.

For a home in the district, outdoor equipment placement is a permitting question with a month-plus lead time, not a same-week install.

National Grid delivers electricity in Melrose, so Melrose households are Mass Save-eligible on the electric side — unlike the municipal-light towns nearby.

Determines whether a heat pump quote can carry Mass Save incentives at all — and in Melrose it can.

From November 1, 2025 most Melrose electricity customers with heat pumps receive a discount through National Grid's heat pump delivery rate: reduced delivery rates from November 1 to April 30 each year, estimated by the Massachusetts DPU at about $540 per winter. Customers with Mass Save-supported heat pumps installed on or after January 1, 2019 are enrolled automatically; everyone else must contact National Grid to enrol.

A concrete annual operating-cost number that changes the payback maths on a Melrose heat pump — and a step many owners have to take themselves.

Why Melrose Chooses Spencer

Straightforward cooling work from a local team — clear pricing, licensed technicians, and appointments that actually happen when we say they will.

Licensed & Insured in Massachusetts

Every cooling technician we send to Melrose is fully licensed, insured and background-checked.

Upfront, Flat-Rate Pricing

You approve the price before any work begins. No hidden fees, no surprise charges, no overtime rates.

Same-Day Service

Same-day appointments across Melrose and the surrounding North Shore communities.

Family-Owned and Local

A local family business, not a national call centre. The person who answers is the person who dispatches.

The Spencer Home Services team at the Peabody headquarters

978-293-5770

What Spencer Customers Say

Google reviews for Spencer Home Services.

       
 Excellent4.91108 reviews
 4.9
 Excellent1108 reviews
  Write a review 
 
 
 
       Posted on Google  
  
 
   Justin Repp 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
  
 
 
     Posted on Google  
  
 
   Patrick Proctor 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
  
 
 
     Posted on Google  
  
 
   Courtney Landry 
 33 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
  
 
 
     Posted on Google  
  
 
   Mason Gohl 
 36 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
Jesse was great.  He showed up and got the job done.  SPH was very communicative which meant no worries!  Very happy.
  
 
 
     Posted on Google  
  
 
   Ryan Penney 
 53 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
  
 
 
     Posted on Google  
  
 
   Weihai Chen 
 70 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
  
 
 
     Posted on Google  
  
 
   Steven Murphy 
 84 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
  
 
 
     Posted on Google  
  
 
   karen mancuso 
 93 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided  high quality work and were in a pleasure to work with.
  
 
 
     Posted on Google  
  
 
   antonio trujillo 
 118 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
Rapidez, profesionalismo, puntualidad y conocimiento del trabajo a realizar. Thanks Steve Cunha.
  
 
 
     Posted on Google  
  
 
   Sarah Wessel Whitaker 
 194 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
We had our old cast iron/ceramic sewer pipe lined, and are very happy with the result! Oscar and Cesar were knowledgeable and friendly and were happy to show us what was going on as they were working on things. The quoting and scheduling process were straightforward too and everyone at Spencer home services was very responsive.
  
 
 
     Posted on Google  
  
 
   W C 
 211 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +5
I couldn’t be more grateful for the team from Spencer who came out after Monday’s blizzard to complete our CIPP sewer line repair. Oscar, Cesar, Chuck, and Bryan (who plowed out the driveway) were outstanding from start to finish! They addressed a sewer line with multiple root intrusions that had been causing blockages, as well as a cavity in the old cast iron pipe that was allowing runoff to leak back through the foundation and into the house. The team thoroughly prepped the line by clearing the roots and descaling the pipe. Once done, they shot the new pipe in and cured it so that we have a single continuous sewer line pipe to the city main. They also removed the aging cast iron wye connection and replaced it with a new PVC fitting. Throughout the entire process, they were incredibly kind, patient, and professional. I asked a lot of questions, and they were happy to walk me through everything - from the materials being used, to how measurements are taken, how the resin is applied, and how the curing process works. I truly appreciated the education and transparency. I now have a much better understanding of my home’s sewer system and the work that was done. They were also very respectful of our home, keeping the work areas clean and carefully protecting our light-colored carpet with drop cloths. After the work was done, they cleaned up everything and it was almost like they weren't here at all. They treated our home like it was their own. Also, thank you as well to Rich, who came out on Saturday to assess the situation and scope the line, and to Angel and the front office staff who answered my questions over the weekend on timing for the job and if a plow would be possible. Every person I spoke with was friendly, responsive, and understanding. An exceptional team and an excellent experience all around - highly recommend!
  
 
 
     Posted on Google  
  
 
   Matt Grant 
 247 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
My water main broke New Year’s Eve night called Spencer and the guys were out in no time. Excellent experience from Bryan , Paul ,Ceaser , and Julio guy’s absolutely killed it. Looks like nothing even happened had water back up by the ball drop appreciate you guys fantastic work!!
  
 
 
 
 
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Cooling FAQs in Melrose

How often should my AC be serviced in Melrose?

We recommend having your air conditioning system professionally serviced at least once a year, ideally in the spring before the cooling season begins. Regular maintenance extends the life of your AC unit, improves efficiency, and helps prevent costly breakdowns during the hottest days in Melrose. Call (978) 293-5770 to schedule your AC tune-up.

When should I replace my AC instead of repairing it?

How long does AC installation take in Melrose?

What size AC do I need for my Melrose home?

What’s included in an AC tune-up from Spencer Home Services?

How quickly can a cooling technician get to Melrose?

Still have a question? 978-293-5770