North Shore Drain & Sewer Specialists

Top-Rated Drain & Sewer Services in Melrose, MA

Name: Spencer Home Services
Price range: $$

Drain & Sewer emergency? We dispatch to Melrose the same day — most calls reached within about two hours.

978-293-5770

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Service Details

4.9 ★★★★★ 1100+ reviews

Licensed MA Plumbers

Family-Owned Since 1981

Same-Day Service

Services We Offer in Melrose

Cleaning & Clogs

Slow drains, backups and blocked main lines.

Inspection & Diagnostics

Finding the problem before anyone digs.

Sewer Camera Inspection

Trenchless & Replacement

Relining and replacing the line itself.

978-293-5770Talk to the office All Drain & Sewer Services14 services

Local systems

Melrose systems & permits

Melrose's sanitary sewer runs to the MWRA — the city paid just over $7.0 million in MWRA sewer assessments in FY24 — and stormwater is handled separately under a municipal separate storm sewer system permit. Since 2016 the city has been chasing infiltration and inflow hard: it has televised roughly 57% of its 74 miles of sewer main plus 500 manholes, lined more than 50,000 feet of pipe with cured-in-place liners, and spent over $9 million on I&I removal using MWRA grant and loan money. Two rules govern any dig: no right-of-way permits between November 15 and April 15, and no excavation in a street paved within the last five years except in an emergency.

Sources: cityofmelrose.org

Spencer Home Services plumbing services - water leak pipe repair — Excavating to reach a damaged underground line.

Melrose has 74 miles of sewer main. Its multi-phase I&I programme has CCTV-investigated approximately 57% of the city's sewer mains and 500 manholes, and produced over 50,000 linear feet of cured-in-place pipe lining, 1,200 linear feet of pipe replacement and 19 rehabilitated manholes, with over $9 million spent to date through an MWRA grant and loan programme.

The inflow sources Melrose specifically hunts are direct connections such as sump pumps and defective manholes and covers; investigation methods include smoke testing, dye testing and building inspections.

Dig Safe does not mark out municipal infrastructure in Melrose; contractors and residents must call the Melrose Engineering Division at 781-979-4172 for water, sewer and drain markout before any excavation.

Melrose operates five sewer pump stations alongside its gravity system.

Why Melrose Chooses Spencer

Straightforward drain & sewer work from a local team — clear pricing, licensed technicians, and appointments that actually happen when we say they will.

Licensed & Insured in Massachusetts

Every drain & sewer technician we send to Melrose is fully licensed, insured and background-checked.

Upfront, Flat-Rate Pricing

You approve the price before any work begins. No hidden fees, no surprise charges, no overtime rates.

Same-Day Service

Same-day appointments across Melrose and the surrounding North Shore communities.

Family-Owned and Local

A local family business, not a national call centre. The person who answers is the person who dispatches.

The Spencer Home Services team at the Peabody headquarters

978-293-5770

What Spencer Customers Say

Google reviews for Spencer Home Services.

       
 Excellent4.91115 reviews
 4.9
 Excellent1115 reviews
  Write a review 
 
 
 
       Posted on Google  
  
 
   Ginny Colarusso 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
Pasquale was polite, personable & efficient. He did a great job with my service maintenance The old piping and hosing had deteriorated after five years. This will definitely last much longer.
  
 
 
     Posted on Google  
  
 
   Justin Repp 
 10 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
  
 
 
     Posted on Google  
  
 
   Patrick Proctor 
 15 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
  
 
 
     Posted on Google  
  
 
   Courtney Landry 
 35 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
  
 
 
     Posted on Google  
  
 
   Mason Gohl 
 38 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
Jesse was great.  He showed up and got the job done.  SPH was very communicative which meant no worries!  Very happy.
  
 
 
     Posted on Google  
  
 
   Ryan Penney 
 55 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
  
 
 
     Posted on Google  
  
 
   Weihai Chen 
 72 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive.

The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done.

Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service!

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7/16/26
Great company, actually stands by their warranty!

Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it.

First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees.

Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street.

It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
  
 
 
     Posted on Google  
  
 
   Steven Murphy 
 86 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
  
 
 
     Posted on Google  
  
 
   karen mancuso 
 95 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk.
They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided  high quality work and were in a pleasure to work with.
  
 
 
     Posted on Google  
  
 
   antonio trujillo 
 120 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +2
Rapidez, profesionalismo, puntualidad y conocimiento del trabajo a realizar.
Thanks Steve Cunha.
  
 
 
     Posted on Google  
  
 
   Sarah Wessel Whitaker 
 196 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +1
We had our old cast iron/ceramic sewer pipe lined, and are very happy with the result! Oscar and Cesar were knowledgeable and friendly and were happy to show us what was going on as they were working on things. The quoting and scheduling process were straightforward too and everyone at Spencer home services was very responsive.
  
 
 
     Posted on Google  
  
 
   W C 
 213 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  +5
I couldn’t be more grateful for the team from Spencer who came out after Monday’s blizzard to complete our CIPP sewer line repair. Oscar, Cesar, Chuck, and Bryan (who plowed out the driveway) were outstanding from start to finish!
They addressed a sewer line with multiple root intrusions that had been causing blockages, as well as a cavity in the old cast iron pipe that was allowing runoff to leak back through the foundation and into the house. The team thoroughly prepped the line by clearing the roots and descaling the pipe. Once done, they shot the new pipe in and cured it so that we have a single continuous sewer line pipe to the city main. They also removed the aging cast iron wye connection and replaced it with a new PVC fitting.
Throughout the entire process, they were incredibly kind, patient, and professional. I asked a lot of questions, and they were happy to walk me through everything - from the materials being used, to how measurements are taken, how the resin is applied, and how the curing process works. I truly appreciated the education and transparency. I now have a much better understanding of my home’s sewer system and the work that was done.
They were also very respectful of our home, keeping the work areas clean and carefully protecting our light-colored carpet with drop cloths. After the work was done, they cleaned up everything and it was almost like they weren't here at all. They treated our home like it was their own.

Also, thank you as well to Rich, who came out on Saturday to assess the situation and scope the line, and to Angel and the front office staff who answered my questions over the weekend on timing for the job and if a plow would be possible. Every person I spoke with was friendly, responsive, and understanding.
An exceptional team and an excellent experience all around - highly recommend!
  
 
 
 
 
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Drain & Sewer FAQs in Melrose

What is trenchless sewer repair and how does it work?

Trenchless sewer repair uses advanced technology to fix or replace damaged sewer lines without digging up your yard, driveway, or landscaping. Spencer Home Services offers two primary methods: CIPP lining (inserting a resin-coated liner that cures inside your existing pipe) and pipe bursting (breaking the old pipe while pulling a new one through). Both methods require only 1-2 small access points instead of a full trench. Most repairs are completed in a single day.

How much does trenchless sewer repair cost in Melrose?

How long does trenchless pipe repair take?

Do you offer free sewer camera inspections in Melrose?

How quickly can you get to Melrose for a sewer emergency?

How quickly can a drain & sewer technician get to Melrose?

Still have a question? 978-293-5770