North Shore Drain & Sewer Specialists
Drain & Sewer Services in Andover, MA
Spencer provides trenchless sewer line repair for homeowners in Andover and across the North Shore.
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Office Mon-Fri 7am-4pm
- Licensed & insured · MA #11868 · #4610PLC
- 4.9 Google rating
- Family-owned in Peabody since 1982
- Same-day service available. Ask when you call.
“Excellent service from technician Anthony. What I like about Spencer services is that they come when they say they will and the work is very dependable.”
Same-day appointments · We call to confirm
Serving Andover
Services We Offer in Andover
Cleaning & Clogs
Inspection & Diagnostics
Finding the problem before anyone digs.
Trenchless & Replacement
Relining and replacing the line itself.
Why homeowners choose Spencer
Family-owned, locally operated
A Peabody family business since 1982.
Phones answered live 24/7
Office Mon-Fri 7am-4pm.
Options and pricing first
You receive options and pricing before work begins, and you choose which work to approve.
30-year transferable warranty
On labor and installation defects. Manufacturer warranties cover products.
- Licensed & insuredMA #11868 · #4610PLC
- One local teamPlumbers, HVAC technicians and electricians
- Free replacement estimatesFor installations and replacements
Andover systems & permits
All sewer work must be performed by a person licensed by the Board of Health as a Drain Layer, or by a person licensed as a Master Plumber in the Commonwealth. The Board of Health handles sewer permitting and inspection from the foundation to the wye connection into the sewer main, while DPW Engineering handles all sewer mains and manhole-to-manhole work. All sewer work also requires a Trench Permit in accordance with state law, and a Street Opening Permit from DPW if a sidewalk or street is disturbed.
When a sewer is repaired, if a backwater valve and cleanout is not present, it must be installed at that time while the repair is being conducted. The contractor is also required to provide an as-built drawing of the sewer, and must coordinate an inspection of the work with the Plumbing Inspector after the permit is issued.
Under Section 2.11 and Section 2.21 of the Sewer Regulations dated 05/12/2025, the town maintains public mains and manholes in the right of way and easements, but the property owner is responsible for the ownership, maintenance and service of the sanitary sewer service from the building to the public sewer. Maintenance of the building sewer from the inside foundation wall to the end of the service connection at the sewer main line, including the wye, tee or chimney, is the responsibility of the property owner.
Under Section 2.24, old building sewers may be used to connect buildings only if they meet all requirements, are inspected by closed circuit television in the presence of the Town, and the CCTV results are accepted by the Town. Any portion of a service required to be replaced as a result of the CCTV inspection must be replaced by the property owner at their expense, with a permit.
Common questions
Drain & Sewer FAQs in Andover
What is trenchless sewer repair and how does it work?
Trenchless sewer repair uses advanced technology to fix or replace damaged sewer lines without digging up your yard, driveway, or landscaping. Spencer Home Services offers two primary methods: CIPP lining (inserting a resin-coated liner that cures inside your existing pipe) and pipe bursting (breaking the old pipe while pulling a new one through). Both methods require only 1-2 small access points instead of a full trench. Most repairs are completed in a single day.
How much does trenchless sewer repair cost in Andover?
While trenchless repair itself may cost a similar amount to traditional excavation, you save significantly on landscape restoration, driveway repair, and lost time. You receive options and pricing before work begins, and you choose which work to approve. Estimates for installations and replacements are free.
How long does trenchless pipe repair take?
Most trenchless sewer repairs are completed in a single day. CIPP lining typically takes 4–6 hours to install and cure. Pipe bursting can be completed in 1–2 days depending on pipe length and access. Compare that to traditional excavation which can take 3–5 days of digging plus weeks of landscape restoration.
What does a sewer camera inspection show?
The camera shows you exactly what’s wrong — cracks, root intrusion, bellied pipe, offsets — so we can recommend the right repair method. You see the footage on-screen before any work begins.
How quickly can you get to Andover for a sewer emergency?
Same-day sewer service is available throughout Andover and the surrounding communities. For sewer emergencies — backups, collapses, or sewage in your yard — call (978) 293-5770.
How quickly can a drain & sewer technician get to Andover?
Same-day drain & sewer service is available throughout Andover and the surrounding Essex County communities.
Is there a fee for a drain call in Andover?
There is no dispatch fee on a drain, clog or backup call, and the repair is priced on the spot before work starts. After hours, a drain call carries the $389 after-hours fee ($194.50 for Service Partner Plan members), waived when the repair is done. Estimates are free.
Drain & Sewer service in Andover and nearby towns
We serve the North Shore, Merrimack Valley and nearby Middlesex County.
See the full service area →Other Spencer Services in Andover
One company for the whole house.
Essex County
- Amesbury
- Andover
- Ballardvale
- Beverly
- Boxford
- Danvers
- Essex
- Georgetown
- Gloucester
- Groveland
- Hamilton
- Haverhill
- Ipswich
- Lynn
- Lynnfield
- Manchester by the Sea
- Marblehead
- Merrimac
- Middleton
- Nahant
- Newbury
- Newburyport
- North Andover
- Peabody
- Plum Island
- Rockport
- Rowley
- Salem
- Salisbury
- Saugus
- South Hamilton
- Swampscott
- Topsfield
- Wenham
- West Newbury