North Shore Drain & Sewer Specialists

Top-Rated Drain & Sewer Services in Billerica, MA

Drain & Sewer emergency? We dispatch to Billerica the same day — most calls reached within about two hours.

978-293-5770

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4.9 ★★★★★ 1100+ reviews
Licensed MA Plumbers
Family-Owned Since 1981
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Services We Offer in Billerica

Local systems

Billerica systems & permits

Billerica treats its own wastewater and reports over 200 miles of sewer under Town operation and maintenance. Responsibility splits at the property line: the Town owns everything in the street and will clear the street end, while the homeowner owns the stub from the property line into the house. The Town's Wastewater Treatment Plant will mark a property's sewer service and can run a dye test to confirm whether the property is connected at all — about 85% of Billerica's residents are. Drain work requires a Town-approved, bonded drain layer; permits are filed online and inspections need 48 hours' notice.

Sources: billerica.gov

Spencer Home Services plumbing services - water leak pipe repair
Excavating to reach a damaged underground line.

Billerica treats its own wastewater at the Water Resource Recovery Facility in North Billerica and states that 'The Town of Billerica has over 200 miles of sewer and is responsible for the operation and maintenance of the wastewater collection system', using chemicals to remove ammonia and phosphorus to protect water quality in the Concord River.

Establishes a single municipal authority for both collection and treatment, so the homeowner's counterpart on any sewer problem is Billerica DPW rather than a regional district.

Billerica draws the sewer responsibility line at the property line, stating verbatim: 'The Town of Billerica owns everything in the street. There is a stub on your property line that the homeowner owns from there into their house. The Town of Billerica will clear the street end and, if necessary, the homeowner will call a rooter service if the problem is in their line.'

The single most useful drain and sewer fact available for Billerica, and it is genuinely swap-proof. Billerica's homeowner owns only from the property line in, where Boston's owns all the way to the main and Andover's owns to and including the wye. A Billerica customer with a blockage should call the Town first, because the Town will clear the street end at no charge before a private rooter is needed.

Billerica's Wastewater Treatment Plant will come out and mark a property's sewer service so work can be done, holds plans for most homes and businesses in town, and can run a dye test to confirm whether a property is connected to the sewer system at all (978-671-0956).

A free, town-provided locate and dye test is a concrete first step to recommend before any excavation quote, and it directly resolves the sewer-versus-septic question for a specific Billerica address.

Billerica operates its own approved drain layer regime distinct from state plumbing licensure and states 'All work in the Town of Billerica must be performed by a licensed and approved drain layer', with approval requiring a bond, hoisting license and insurance, the explicit condition that 'XCU COVERAGE MUST BE INCLUDED IN THE CERTIFICATE OF LIABILITY INSURANCE', and final approval by the Department of Public Works Director.

This is the publishable contractor requirement. Billerica adds that 'Only contactors on this list will be allowed to conduct work in the Town of Billerica', so an out-of-town contractor without approval physically cannot do the job, which is a legitimate reason to check the Town's Approved Contractor List before hiring.

Why Billerica Chooses Spencer

Straightforward drain & sewer work from a local team — clear pricing, licensed technicians, and appointments that actually happen when we say they will.

Licensed & Insured in Massachusetts

Every drain & sewer technician we send to Billerica is fully licensed, insured and background-checked.

Upfront, Flat-Rate Pricing

You approve the price before any work begins. No hidden fees, no surprise charges, no overtime rates.

Same-Day Service

Same-day appointments across Billerica and the surrounding North Shore communities.

Family-Owned and Local

A local family business, not a national call centre. The person who answers is the person who dispatches.

The Spencer Home Services team at the Peabody headquarters
978-293-5770

What Spencer Customers Say

Google reviews for Spencer Home Services.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91108 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1108 reviews
Posted on Google Google
Justin Repp
8 days ago
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+2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
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Patrick Proctor
14 days ago
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+0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
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Courtney Landry
33 days ago
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+0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
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Mason Gohl
36 days ago
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+1
Jesse was great. He showed up and got the job done. SPH was very communicative which meant no worries! Very happy.
Posted on Google Google
Ryan Penney
53 days ago
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+2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
Posted on Google Google
Weihai Chen
70 days ago
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+1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
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Steven Murphy
84 days ago
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+3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
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karen mancuso
93 days ago
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+0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided high quality work and were in a pleasure to work with.
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antonio trujillo
118 days ago
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+2
Rapidez, profesionalismo, puntualidad y conocimiento del trabajo a realizar. Thanks Steve Cunha.
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Sarah Wessel Whitaker
194 days ago
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+1
We had our old cast iron/ceramic sewer pipe lined, and are very happy with the result! Oscar and Cesar were knowledgeable and friendly and were happy to show us what was going on as they were working on things. The quoting and scheduling process were straightforward too and everyone at Spencer home services was very responsive.
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W C
211 days ago
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+5
I couldn’t be more grateful for the team from Spencer who came out after Monday’s blizzard to complete our CIPP sewer line repair. Oscar, Cesar, Chuck, and Bryan (who plowed out the driveway) were outstanding from start to finish! They addressed a sewer line with multiple root intrusions that had been causing blockages, as well as a cavity in the old cast iron pipe that was allowing runoff to leak back through the foundation and into the house. The team thoroughly prepped the line by clearing the roots and descaling the pipe. Once done, they shot the new pipe in and cured it so that we have a single continuous sewer line pipe to the city main. They also removed the aging cast iron wye connection and replaced it with a new PVC fitting. Throughout the entire process, they were incredibly kind, patient, and professional. I asked a lot of questions, and they were happy to walk me through everything - from the materials being used, to how measurements are taken, how the resin is applied, and how the curing process works. I truly appreciated the education and transparency. I now have a much better understanding of my home’s sewer system and the work that was done. They were also very respectful of our home, keeping the work areas clean and carefully protecting our light-colored carpet with drop cloths. After the work was done, they cleaned up everything and it was almost like they weren't here at all. They treated our home like it was their own. Also, thank you as well to Rich, who came out on Saturday to assess the situation and scope the line, and to Angel and the front office staff who answered my questions over the weekend on timing for the job and if a plow would be possible. Every person I spoke with was friendly, responsive, and understanding. An exceptional team and an excellent experience all around - highly recommend!
Posted on Google Google
Matt Grant
247 days ago
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+0
My water main broke New Year’s Eve night called Spencer and the guys were out in no time. Excellent experience from Bryan , Paul ,Ceaser , and Julio guy’s absolutely killed it. Looks like nothing even happened had water back up by the ball drop appreciate you guys fantastic work!!

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Drain & Sewer FAQs in Billerica

Trenchless sewer repair uses advanced technology to fix or replace damaged sewer lines without digging up your yard, driveway, or landscaping. Spencer Home Services offers two primary methods: CIPP lining (inserting a resin-coated liner that cures inside your existing pipe) and pipe bursting (breaking the old pipe while pulling a new one through). Both methods require only 1-2 small access points instead of a full trench. Most repairs are completed in a single day.

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