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Family-owned since 1982

Phones answered live 24/7

Office Mon-Fri 7am-4pm

North Shore Drain & Sewer Specialists

Drain & Sewer Services in Salem, MA

Spencer provides trenchless sewer line repair for homeowners in Salem and across the North Shore.

4.9 Google ratingPhones answered live 24/7

Two Spencer crew members breaking ledge with a jackhammer and bar at a dig site.

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978-293-5770

Phones answered live 24/7
Office Mon-Fri 7am-4pm

  • Licensed & insured · MA #11868 · #4610PLC
  • 4.9 Google rating
  • Family-owned in Peabody since 1982
  • Same-day service available. Ask when you call.
“Excellent service from technician Anthony. What I like about Spencer services is that they come when they say they will and the work is very dependable.”
William S., Google review, August 2026

Same-day appointments · We call to confirm

A team member confirms availability. Online booking requests an appointment; it does not finalize one.

Serving Salem

Google reviews from Spencer customers

4.9 Google rating

Read our Google reviews →
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91184 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1184 reviews
Posted on Google Google
William Lepene
27 days ago
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+0
The whole team spencer, nick, made sure everything was good with my new furnace. They replaced a 65yr old gas furnace with no issues
Posted on Google Google
Adelaide Rhodes (AddeyR)
28 days ago
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+2
Thank you Stephen and Brian and team for helping me get my driveway paved. I appreciate your help with permitting and scheduling. Adding an update now that I see how badly the light poles are damaged. I specifically told the people who came out to put forms around these lights and they didn’t do so and now look what has happened - more work. Companies should respect the homeowners when they make a specific request like this because there’s a good reason for it because in order to locate the electric electrical, I’m going to have to dig up the new asphalt. This is a real problem and the drainage is a little messed up as well. Not so happy now. Update: They sent out an electrician first thing and are going to locate a similar lamp and do the repair. Thanks guys!!! I really appreciate a company that stands by its work!!!!
Posted on Google Google
L V
45 days ago
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+0
Spencer Home Services is great. From a very responsive customer call center to a timely technician visit, every step of this stressful process was made easy. Our water heater kicked out on us on a Friday afternoon heading into a Nor'easter weather weekend....ugh....we were up and running with a new system by 5pm. Cannot thank the technicians enough. Shane and Steve were competent, respectful, and efficient. Thank you. Highly, highly recommend Spencer Home Services!!
Posted on Google Google
Ginny Colarusso
47 days ago
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+0
Pasquale was polite, personable & efficient. He did a great job with my service maintenance The old piping and hosing had deteriorated after five years. This will definitely last much longer.
Posted on Google Google
Justin Repp
55 days ago
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+2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
Posted on Google Google
Patrick Proctor
60 days ago
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+0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
Posted on Google Google
Courtney Landry
80 days ago
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+0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
Posted on Google Google
Mason Gohl
83 days ago
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+1
Jesse was great. He showed up and got the job done. SPH was very communicative which meant no worries! Very happy.
Posted on Google Google
Ryan Penney
100 days ago
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+2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
Posted on Google Google
Weihai Chen
117 days ago
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+1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
Posted on Google Google
Steven Murphy
131 days ago
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+3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
Posted on Google Google
karen mancuso
140 days ago
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+0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided high quality work and were in a pleasure to work with.

Services We Offer in Salem

Why homeowners choose Spencer

  • Family-owned, locally operated

    A Peabody family business since 1982.

  • Phones answered live 24/7

    Office Mon-Fri 7am-4pm.

  • Options and pricing first

    You receive options and pricing before work begins, and you choose which work to approve.

  • Lifetime workmanship warranty

    For the typical lifespan of the installation. Terms apply.

  • Licensed & insuredMA #11868 · #4610PLC
  • One local teamPlumbers, HVAC technicians and electricians
  • Free replacement estimatesFor installations and replacements

Salem systems & permits

  1. Salem's building sewer ordinance provides that 'all costs and expense incident to the installation and connection of the building sewer shall be borne by the owner,' who must indemnify the City, and that 'a separate and independent building sewer shall be provided for every building' with a narrow exception for a rear building on an interior lot.

  2. Salem is a co-permittee (MAC050501) on the South Essex WWTF NPDES permit and must maintain a sewer system map showing all combined sewer lines and related manholes and catch basins, all combined sewer regulators, and any known or suspected connections between the sanitary sewer and the storm drain system, including pipe diameter, date of installation and material.

  3. SESD owns and maintains approximately 29 miles of large-diameter interceptor piping and force mains; most of that infrastructure is more than 50 years old and runs through environmentally sensitive areas including along the North River and Danvers River and beneath Salem and Beverly Harbors.

  4. Salem's capital plan carries a recurring line item for 'SSES report implementation (eliminate I/I sources city wide)' funded at $600,000 rising to $800,000 a year through the plan period, alongside citywide flushing, pipe replacement and pre-paving sewer and drain inspections.

978-293-5770Phones answered live 24/7