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Family-owned since 1982

Phones answered live 24/7

Office Mon-Fri 7am-4pm

North Shore Drain & Sewer Specialists

Drain & Sewer Services in Rockport, MA

Spencer provides trenchless sewer line repair for homeowners in Rockport and across the North Shore.

4.9 Google ratingPhones answered live 24/7

An excavator bucket at work on a Spencer job site.

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978-293-5770

Phones answered live 24/7
Office Mon-Fri 7am-4pm

  • Licensed & insured · MA #11868 · #4610PLC
  • 4.9 Google rating
  • Family-owned in Peabody since 1982
  • Same-day service available. Ask when you call.
“Excellent service from technician Anthony. What I like about Spencer services is that they come when they say they will and the work is very dependable.”
William S., Google review, August 2026

Same-day appointments · We call to confirm

A team member confirms availability. Online booking requests an appointment; it does not finalize one.

Serving Rockport

Google reviews from Spencer customers

4.9 Google rating

Read our Google reviews →
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91184 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1184 reviews
Posted on Google Google
William Lepene
27 days ago
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+0
The whole team spencer, nick, made sure everything was good with my new furnace. They replaced a 65yr old gas furnace with no issues
Posted on Google Google
Adelaide Rhodes (AddeyR)
28 days ago
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+2
Thank you Stephen and Brian and team for helping me get my driveway paved. I appreciate your help with permitting and scheduling. Adding an update now that I see how badly the light poles are damaged. I specifically told the people who came out to put forms around these lights and they didn’t do so and now look what has happened - more work. Companies should respect the homeowners when they make a specific request like this because there’s a good reason for it because in order to locate the electric electrical, I’m going to have to dig up the new asphalt. This is a real problem and the drainage is a little messed up as well. Not so happy now. Update: They sent out an electrician first thing and are going to locate a similar lamp and do the repair. Thanks guys!!! I really appreciate a company that stands by its work!!!!
Posted on Google Google
L V
45 days ago
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+0
Spencer Home Services is great. From a very responsive customer call center to a timely technician visit, every step of this stressful process was made easy. Our water heater kicked out on us on a Friday afternoon heading into a Nor'easter weather weekend....ugh....we were up and running with a new system by 5pm. Cannot thank the technicians enough. Shane and Steve were competent, respectful, and efficient. Thank you. Highly, highly recommend Spencer Home Services!!
Posted on Google Google
Ginny Colarusso
47 days ago
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+0
Pasquale was polite, personable & efficient. He did a great job with my service maintenance The old piping and hosing had deteriorated after five years. This will definitely last much longer.
Posted on Google Google
Justin Repp
55 days ago
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+2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
Posted on Google Google
Patrick Proctor
60 days ago
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+0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
Posted on Google Google
Courtney Landry
80 days ago
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+0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
Posted on Google Google
Mason Gohl
83 days ago
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+1
Jesse was great. He showed up and got the job done. SPH was very communicative which meant no worries! Very happy.
Posted on Google Google
Ryan Penney
100 days ago
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+2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
Posted on Google Google
Weihai Chen
117 days ago
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+1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
Posted on Google Google
Steven Murphy
131 days ago
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+3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
Posted on Google Google
karen mancuso
140 days ago
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+0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided high quality work and were in a pleasure to work with.

Services We Offer in Rockport

Why homeowners choose Spencer

  • Family-owned, locally operated

    A Peabody family business since 1982.

  • Phones answered live 24/7

    Office Mon-Fri 7am-4pm.

  • Options and pricing first

    You receive options and pricing before work begins, and you choose which work to approve.

  • 30-year transferable warranty

    On labor and installation defects. Manufacturer warranties cover products.

  • Licensed & insuredMA #11868 · #4610PLC
  • One local teamPlumbers, HVAC technicians and electricians
  • Free replacement estimatesFor installations and replacements

Rockport systems & permits

  1. Rockport's collection system was constructed starting in the 1940s and 1950s. The oldest parts, in the Town Center, are 6- to 8-inch vitrified clay; a major late-1970s expansion in Pigeon Cove used 8- to 18-inch asbestos cement; early-1980s work used cement-lined ductile iron; and recent repairs and additions use PVC.

  2. Rockport identified and disconnected 57 sump pump connections to the sewer, then completed roughly 18,000 linear feet of cured-in-place pipe lining in Subarea 5 (2011) and about 10,300 feet of CIPP plus 1,100 feet of main replacement in Subarea 6 (2016). In 2017 the Town formalised an I/I Management Program with MassDEP, and its inflow program focuses on disconnecting illegal sump pumps and roof downspouts.

  3. Rockport's NPDES permit requires that if the average annual flow exceeds 80 percent of the plant's 0.8 MGD design flow (0.64 MGD), or there have been capacity-related overflows, the Town must report plans for further potential flow increases and calculate maximum daily, weekly and monthly infiltration and inflow.

  4. The Town's April 2024 water and wastewater flow review chart annotates a past 'Sewer Connection/Extension Moratorium' period and an ACOP against the plant's discharge permit limit and an 80-percent-of-capacity target flow line.

978-293-5770Phones answered live 24/7