North Shore Drain & Sewer Specialists

Top-Rated Drain & Sewer Services in Rockport, MA

Drain & Sewer emergency? We dispatch to Rockport the same day — most calls reached within about two hours.

978-293-5770

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4.9 ★★★★★ 1100+ reviews
Licensed MA Plumbers
Family-Owned Since 1981
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Services We Offer in Rockport

Local systems

Rockport systems & permits

Rockport's sewer system was built starting in the 1940s and 1950s, and the material still tells you the era of the street you're standing on: the oldest Town Center lines are 6- to 8-inch vitrified clay, the late-1970s Pigeon Cove expansion used 8- to 18-inch asbestos cement, early-1980s work used cement-lined ductile iron, and recent repairs are PVC. The Town has been chasing infiltration and inflow since 2000 — metering by subarea, disconnecting sump pumps, and lining tens of thousands of feet of pipe — because the Pleasant Street plant is capped at 800,000 gallons a day. Anything outside the sewered area is septic, under Title 5 and Rockport's own supplemental septic regulations.

Sources: rockportma.gov · 19january2021snapshot.epa.gov

Spencer Home Services plumbing services - water leak pipe repair
Excavating to reach a damaged underground line.

Rockport's collection system was constructed starting in the 1940s and 1950s. The oldest parts, in the Town Center, are 6- to 8-inch vitrified clay; a major late-1970s expansion in Pigeon Cove used 8- to 18-inch asbestos cement; early-1980s work used cement-lined ductile iron; and recent repairs and additions use PVC.

Rockport identified and disconnected 57 sump pump connections to the sewer, then completed roughly 18,000 linear feet of cured-in-place pipe lining in Subarea 5 (2011) and about 10,300 feet of CIPP plus 1,100 feet of main replacement in Subarea 6 (2016). In 2017 the Town formalised an I/I Management Program with MassDEP, and its inflow program focuses on disconnecting illegal sump pumps and roof downspouts.

Rockport's NPDES permit requires that if the average annual flow exceeds 80 percent of the plant's 0.8 MGD design flow (0.64 MGD), or there have been capacity-related overflows, the Town must report plans for further potential flow increases and calculate maximum daily, weekly and monthly infiltration and inflow.

The Town's April 2024 water and wastewater flow review chart annotates a past 'Sewer Connection/Extension Moratorium' period and an ACOP against the plant's discharge permit limit and an 80-percent-of-capacity target flow line.

Why Rockport Chooses Spencer

Straightforward drain & sewer work from a local team — clear pricing, licensed technicians, and appointments that actually happen when we say they will.

Licensed & Insured in Massachusetts

Every drain & sewer technician we send to Rockport is fully licensed, insured and background-checked.

Upfront, Flat-Rate Pricing

You approve the price before any work begins. No hidden fees, no surprise charges, no overtime rates.

Same-Day Service

Same-day appointments across Rockport and the surrounding North Shore communities.

Family-Owned and Local

A local family business, not a national call centre. The person who answers is the person who dispatches.

The Spencer Home Services team at the Peabody headquarters
978-293-5770

What Spencer Customers Say

Google reviews for Spencer Home Services.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.91115 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1115 reviews
Posted on Google Google
Ginny Colarusso
2 days ago
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+0
Pasquale was polite, personable & efficient. He did a great job with my service maintenance The old piping and hosing had deteriorated after five years. This will definitely last much longer.
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Justin Repp
10 days ago
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+2
I needed a sewer line replaced on my property in Lowell. The issue was a complicated one but Will came out to assess the problem and gave me a fair price (much cheaper than another company!). Then the team of Oscar, Bryan, Paul, Julio, Cesar, and others came out and banged out the job in one (long) day. They crushed it. Highly recommend.
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Patrick Proctor
15 days ago
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+0
We found a 75 year old sewer pipe starting to leak and crack at the joints. Spencer Home Services was extremely helpful in giving an estimate and getting it repaired quickly by a skilled plumber!
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Courtney Landry
35 days ago
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+0
Thanks so much to Jesse & the entire Spencer team! From my first interaction, I was kept up to date and given the best advice on how to move forward with a water leak. The service was professional, efficient, and a pleasure. I am a repeat customer and would gladly recommend Spencer Home Services to anyone. Thank you!
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Mason Gohl
38 days ago
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+1
Jesse was great. He showed up and got the job done. SPH was very communicative which meant no worries! Very happy.
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Ryan Penney
55 days ago
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+2
I Called Spencer yesterday with a sewer issue at my Clients home. They came out, assessed the job. Laid out all the options to the client. Had a price back in less than an hour. Client accepted the price, signed the contract, and the job was completed Today by 3:00. Professionals from the beginning and all the way through until the end.
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Weihai Chen
72 days ago
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+1
I had an excellent experience with Spencer Home Services replacing my main water line — nearly 200 feet long! The crew worked efficiently and managed to finish everything within a single day, which was very impressive. The pricing was great, and the team went above and beyond with the cleanup and grading afterward — the yard looked neat and well-restored when they were done. Special thanks to Bryan Paul, Julio, Brian, Oscar, and Cesar for their professionalism, hard work, and attention to detail. I highly recommend Spencer Home Services for anyone looking for reliable and high-quality service! --------------- 7/16/26 Great company, actually stands by their warranty! Spencer Home Services put in a new main sewer line for me last August. Over the winter, the street patch settled a bit and started turning into a pothole. I called them up to see if they’d fix it under their warranty, and they were awesome about it. First, they sent someone out two weeks ago to run a camera down the whole pipe. They wanted to make sure the shifting dirt didn't cause any sagging or bellies underground, and they did the inspection with absolutely no pushback or extra fees. Once we confirmed the pipe was in perfect shape, they scheduled a crew to come back today to fix the road. They cut a clean square and put down a really solid, hot asphalt patch that's completely level with the street. It's rare to find a company that actually stands by their work and coordinates everything without a fight. Highly recommend them!
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Steven Murphy
86 days ago
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+3
I had two projects done at my property. One was reline my sewer line and install a line for a basement half bathroom. The other was replacing my hot water storage tank. The worker quality was excellent, the only problem I had was finding the offices to pay off the work
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karen mancuso
95 days ago
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+0
I had 2 mini split systems installed in my townhome on the second and third floors. The work was done carefully and with good attention to details both outside and inside by Charles Barragan and John Sacharczyk. They provided thorough instruction with demonstrations on how to operate the systems with a remote regarding all modes, options etc . I am extremely pleased with the service from Spencer Home Service from estimate to completion. Charles and John provided high quality work and were in a pleasure to work with.
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antonio trujillo
120 days ago
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+2
Rapidez, profesionalismo, puntualidad y conocimiento del trabajo a realizar. Thanks Steve Cunha.
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Sarah Wessel Whitaker
196 days ago
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+1
We had our old cast iron/ceramic sewer pipe lined, and are very happy with the result! Oscar and Cesar were knowledgeable and friendly and were happy to show us what was going on as they were working on things. The quoting and scheduling process were straightforward too and everyone at Spencer home services was very responsive.
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W C
213 days ago
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+5
I couldn’t be more grateful for the team from Spencer who came out after Monday’s blizzard to complete our CIPP sewer line repair. Oscar, Cesar, Chuck, and Bryan (who plowed out the driveway) were outstanding from start to finish! They addressed a sewer line with multiple root intrusions that had been causing blockages, as well as a cavity in the old cast iron pipe that was allowing runoff to leak back through the foundation and into the house. The team thoroughly prepped the line by clearing the roots and descaling the pipe. Once done, they shot the new pipe in and cured it so that we have a single continuous sewer line pipe to the city main. They also removed the aging cast iron wye connection and replaced it with a new PVC fitting. Throughout the entire process, they were incredibly kind, patient, and professional. I asked a lot of questions, and they were happy to walk me through everything - from the materials being used, to how measurements are taken, how the resin is applied, and how the curing process works. I truly appreciated the education and transparency. I now have a much better understanding of my home’s sewer system and the work that was done. They were also very respectful of our home, keeping the work areas clean and carefully protecting our light-colored carpet with drop cloths. After the work was done, they cleaned up everything and it was almost like they weren't here at all. They treated our home like it was their own. Also, thank you as well to Rich, who came out on Saturday to assess the situation and scope the line, and to Angel and the front office staff who answered my questions over the weekend on timing for the job and if a plow would be possible. Every person I spoke with was friendly, responsive, and understanding. An exceptional team and an excellent experience all around - highly recommend!

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Drain & Sewer FAQs in Rockport

Trenchless sewer repair uses advanced technology to fix or replace damaged sewer lines without digging up your yard, driveway, or landscaping. Spencer Home Services offers two primary methods: CIPP lining (inserting a resin-coated liner that cures inside your existing pipe) and pipe bursting (breaking the old pipe while pulling a new one through). Both methods require only 1-2 small access points instead of a full trench. Most repairs are completed in a single day.

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